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Terms & Conditions

In using this website you are deemed to have read and agreed to the following terms and conditions:

The following terminology applies to these Terms and Conditions, Privacy Policy and Disclaimer and any or all Agreements: "Client", "You", "Your" and “Visitor” refers to you, the person accessing this website and accepting Santamaria Bespoke Limited’s terms and conditions. "The Company", "Ourselves", "We" and "Us", refers to Santamaria Bespoke Limited. "Party", "Parties", or "Us", refers to both the Client and Santamaria Bespoke Limited, or either the Client or Santamaria Bespoke Limited. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same. 

Privacy Statement

We are committed to protecting your privacy. Authorized employees within the company on a need to know basis only use any information collected from visitors. We constantly review our systems and data to ensure the best possible service for our customers.

Confidentiality 

Client records are regarded as confidential and therefore will not be divulged to any third party, other than our agents and manufacturer/supplier(s) and if legally required to do so to the appropriate authorities. Clients have the right to request sight of copies of any and all their personal records we keep, on the provision that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Client's with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.

Disclaimer Exclusions & Limitations

The information on this web site is provided on an "as is" basis. To the fullest extent permitted by law, Santamaria Bespoke Limited:

- is not responsible for all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or Santamaria Bespoke Limited's literature; and

- is not responsible for all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or Santamaria Bespoke Limited's literature; and 

Santamaria Bespoke Limited does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.

Payment & Billing Policy

Most major Credit/Debit Cards are all acceptable methods of payment. Our Terms are payment in full when placing your order, before we create your product since we are not your normal retail store where we hold inventory that we cross our fingers to sell. All goods remain the property of Santamaria Bespoke Limited until paid for in full. If there is an occurrence in that a transaction was invalid, but you received goods anyway, we reserve the right to seek recovery of any monies remaining unpaid or to retrieve the goods sent to you. In such circumstances, you shall be liable for any and all (including incidental) costs. In the event of frequent invalid payments caused by the Client and not a cause by the credit and transaction companies, we may terminate your account and refuse future services to you. Consequently, all bookings and/or transactions and agreements entered into will cease with immediate effect until such time as any and all outstanding debts are recovered in full. We do not store credit card details nor do we share customer details with any 3rd parties.

Availability

You are solely responsible for evaluating the fitness for a particular purpose of any downloads, programs, purchases, and text available through this site. Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of Santamaria Bespoke Limited. Santamaria Bespoke Limited does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service you thereby indemnify Santamaria Bespoke Limited, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.

Log Files

We use IP addresses to analyse trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within Santamaria Bespoke Limited on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.

Cookies

Like most interactive web sites Santamaria Bespoke Limited's website (or ISP) uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate partners may also use cookies.

Links To This Website

Santamaria Bespoke Limited is not responsible for links directed at this website and is not liable for any misstatements or claims made on external websites.

Links From This Website

We do not monitor or review the content of other party's websites which are linked to from this website. Opinions expressed or material appearing on such websites is not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site and to read the privacy statements of the third-party websites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. Santamaria Bespoke Limited will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

Copyright Notice

Copyright and other relevant intellectual property rights exist on all text, images and files relating to Santamaria Bespoke Limited's services and the full content of this website. Santamaria Bespoke Limited's logo is a registered trademark of Santamaria Bespoke Limited Group in the UK and other countries. The brand names and specific services of Santamaria Bespoke Limited featured on this web site are also trademarked.

Intellectual Property Rights

All things on this website may not be taken or reproduced without consent of Santamaria Bespoke Limited or an appropriate representative of the company. Requests to borrow, or reuse IP may be forwarded to webmaster (at) Santamariamadrid.com for review. Please do not display our logo or trademark without our appropriate permission. Those who violate this rule will be subject to punishment by law and will be dealt with accordingly.

Communication

We have several different e-mail addresses for different queries. These, along with other contact information, can be found at Contact Us. Santamaria Bespoke Limited ltd is registered in London, UK.

Force Majeure

Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or manmade eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.

Waiver

Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties. 

General

By accessing this website and using our services/buying our products you consent to these terms and conditions and to the exclusive jurisdiction of the UK courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of Santamaria Bespoke Limited to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorized representatives of Santamaria Bespoke Limited. 

Santamaria Bespoke Limited Privacy Policy

In using this website you are deemed to have read and agreed to the following terms and conditions:

Santamaria Bespoke Limited respects your privacy. We do not sell, rent, release, or share your personal information. You can be assured that any information you provide us with will be safe.

At any point you feel uncomfortable with us having your information, please feel free to contact info@Santamariamadrid.com to opt-out of our mailing list and for us to delete you from our database forever.

Please note, for security reasons, we will not make any amendments to our database unless we are contacted via the email you originally submitted to us.

For any other questions or concerns as to how we are using your personal information, please contact info@Santamariamadrid.com and we will try to resolve the issue.

To prevent us from being caught in your spam filter, please add info@Santamariamadrid.com to your address book.

What Personal Information Do We Collect?

We collect your information when you register on our site, place an order, subscribe to our newsletter or blog, or fill out a form.

In collecting your information, we may ask for your name or e-mail address. But you may of course visit our site anonymously.

What Do We Use The Information For?

Information collected may be used in one of the following ways:

To personalize and improve your online experience (we can then cater to your individual needs)

To improve the website (we use the information and feedback we get from you to improve the usability and functionality of the website)

To improve our customer service (your information helps us improve your customer experience and our support services)

To process online transactions (your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested)

To administer a contest, promotion, survey or other site feature

To send periodic emails The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential. After a transaction, your payment (credit card, etc.) information will not be stored on our servers.

Do We Use Cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information).

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service.

Do We Disclose Any Information To Outside Parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third Party Links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your Consent

By using our site, you consent to our privacy policy.

Changes To Our Privacy Policy

If we change our privacy policy, we update this page and the Privacy Policy modification date below.

Disclaimer

By submitting your information to Santamaria Bespoke Limited, you give permission to Santamaria Bespoke Limited to contact you via email with special updates and offers, or company news. Affiliates or business partners may NOT have access to your information, but we may have joint programs, promotions or offers with them, in which case only Santamaria Bespoke Limited may contact you via email about these events.

Notification Of Changes

Santamaria Bespoke Limited reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will update the below information with the updated last date of amendment. Our Terms may be amended as needed and done so without direct notice outside of this document. You are therefore advised to re-read this statement on a regular basis.

These terms and conditions form part of the Agreement between the Client and Santamaria Bespoke Limited, provider of custom men’s dress shirts. You’re accessing of this website and/or undertaking of a purchase or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.

Our registered office is 70a Notting Hill Gate, Notting Hill, W11 3HT, London, United Kingdom. 

This Terms and Conditions document was last amended 3/11/13. 

© Santamaria Bespoke Limited All Rights Reserved 

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